[et_pb_section fb_built=”1″ fullwidth=”on” _builder_version=”4.16″ global_colors_info=”{}”][et_pb_fullwidth_header title=”Warranty” _builder_version=”4.16″ title_font=”Lato|||on|||||” title_font_size=”29px” title_letter_spacing=”3px” background_color=”#322952″ custom_padding=”8px||0px” global_colors_info=”{}”][\/et_pb_fullwidth_header][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16″ background_color=”rgba(255,237,206,0.5)” global_colors_info=”{}”][et_pb_row _builder_version=”4.25.2″ hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″][et_pb_column type=”4_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_text _builder_version=”4.25.2″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n
1. Duration of warranty
Our products are made with care but nevertheless they remain human-made with natural materials. The duration of the guarantee is reasonable. On top of the legal guarantee we give extra guarantee, to be read in article 15 of the conditions. <\/p>\n
2. What the warranty covers
The warranty covers manufacturing defects and defects in materials. This means that if the product does not function as expected due to a problem that occurred during the manufacturing process, we will replace it free of charge. The warranty does not cover damage caused by:
– Normal wear and tear
– Improper use of the materials. For example, when preparing to make the drum, putting the frame in the sun or in water. Or leaving the drum in a hot car.
– Making changes to the product.<\/p>\n
3. Warranty Procedure
If you experience a problem with your product, please contact our customer service via whatsappbuttom. Please provide the following information:
– Your name and contact information
– Order number and purchase date
– Description of the problem
– Pictures of the defect (if possible) <\/p>\n
4. Repair, replacement and refund
Upon receipt of your warranty claim, we will evaluate the problem and decide whether to repair, replace or refund the product. We aim to process warranty claims within 5 business days. <\/p>\n
5. Cost
If the defect is under warranty, we will cover the cost of repair, replacement and shipping. If the product is not under warranty, we will inform you of any charges before taking further action. <\/p>\n
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Warranty Policy Shaman.com 1. Duration of warrantyOur products are made with care but nevertheless they remain human-made with natural materials. The duration of the guarantee is reasonable. On top of the legal guarantee we give extra guarantee, to be read in article 15 of the conditions. 2. What the warranty coversThe warranty covers manufacturing defects…<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":22769,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","slim_seo":{"description":"Guarantee Shaman.com is granted according to legal requirements and in good consultation we always come out of it. Service is our top priority!","title":"Warranty - Sjamaan.nl"},"footnotes":""},"class_list":["post-22785","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/sjamaan.nl\/en\/wp-json\/wp\/v2\/pages\/22785","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sjamaan.nl\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sjamaan.nl\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sjamaan.nl\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/sjamaan.nl\/en\/wp-json\/wp\/v2\/comments?post=22785"}],"version-history":[{"count":6,"href":"https:\/\/sjamaan.nl\/en\/wp-json\/wp\/v2\/pages\/22785\/revisions"}],"predecessor-version":[{"id":31237,"href":"https:\/\/sjamaan.nl\/en\/wp-json\/wp\/v2\/pages\/22785\/revisions\/31237"}],"up":[{"embeddable":true,"href":"https:\/\/sjamaan.nl\/en\/wp-json\/wp\/v2\/pages\/22769"}],"wp:attachment":[{"href":"https:\/\/sjamaan.nl\/en\/wp-json\/wp\/v2\/media?parent=22785"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}