[et_pb_section fb_built=”1″ fullwidth=”on” _builder_version=”4.16″ global_colors_info=”{}”][et_pb_fullwidth_header title=”Shipping and return policy” _builder_version=”4.16″ title_font=”Lato|||on|||||” title_font_size=”29px” title_letter_spacing=”3px” background_color=”#322952″ custom_padding=”8px||0px” global_colors_info=”{}”][\/et_pb_fullwidth_header][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16″ background_color=”rgba(255,237,206,0.5)” global_colors_info=”{}”][et_pb_row _builder_version=”4.25.2″ global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n
1. Shipping methods and costs
We ship with DPD to all European countries. Varying in price from \u20ac 6.50 to \u20ac 25.00.
These amounts can be seen in the ordering process. <\/p>\n
It is a conscious decision to charge shipping costs and not include them in the product cost.<\/p>\n
Would you rather visit the shop? That is possible, please contact us via the Whatsappbuttom on the site (mail or whatsapp) <\/p>\n
2. Delivery times
Orders are shipped on Monday, Wednesday and Friday. In the Netherlands the delivery time is approximately 2 working days. In the rest of Europe 3-5 working days. <\/p>\n
3. Processing Time
Orders are processed and shipped within 1-2 business days. You will receive an email confirmation once your order has been shipped. <\/p>\n
4. Tracking and delivery
Once your order has shipped, you will receive a tracking number that allows you to follow the package. If you are not at home when it is delivered, the carrier will leave a message with further instructions. The package will be delivered to your home twice. <\/p>\n
5. Returns and Exchanges
If for any reason you are not satisfied with your purchase, you may return or exchange the product within 30 days of receipt. The product must be in its original condition and packaging. Follow the steps below to request a return or exchange:
1. Contact us via the Whatsappbuttom on the site (email or whatsapp) to register the return.
2. Pack the product securely and include the order number.
3. Send the package to the following address: <\/p>\n
Shaman.com<\/p>\n
Duivenwaardsedijk 6<\/p>\n
3244 LG Nieuwe-Tonge<\/p>\n
Once we have received and inspected the return, we will process your refund or send you the replacement product. Please note that return shipping costs are the customer’s responsibility unless the product is defective or damaged upon receipt and this was communicated at the start of the return process, see warranty<\/a>. <\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":" Shipping and return policy Sjamaan.nl 1. Shipping methods and costsWe ship with DPD to all European countries. Varying in price from \u20ac 6.50 to \u20ac 25.00.These amounts can be seen in the ordering process. It is a conscious decision to charge shipping costs and not include them in the product cost. Would you rather visit…<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":22769,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","slim_seo":{"title":"Shipping and return policy - Sjamaan.nl","description":"Shipping and return policy Sjamaan.nl 1. Shipping methods and costs We ship with DPD to all European countries. Varying in price from \u20ac 6.50 to \u20ac 25.00. These a"},"footnotes":""},"class_list":["post-22780","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/sjamaan.nl\/en\/wp-json\/wp\/v2\/pages\/22780","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sjamaan.nl\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sjamaan.nl\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sjamaan.nl\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/sjamaan.nl\/en\/wp-json\/wp\/v2\/comments?post=22780"}],"version-history":[{"count":9,"href":"https:\/\/sjamaan.nl\/en\/wp-json\/wp\/v2\/pages\/22780\/revisions"}],"predecessor-version":[{"id":31244,"href":"https:\/\/sjamaan.nl\/en\/wp-json\/wp\/v2\/pages\/22780\/revisions\/31244"}],"up":[{"embeddable":true,"href":"https:\/\/sjamaan.nl\/en\/wp-json\/wp\/v2\/pages\/22769"}],"wp:attachment":[{"href":"https:\/\/sjamaan.nl\/en\/wp-json\/wp\/v2\/media?parent=22780"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}